Ask the builder for a change

Type what you want changed the way you would say it to a person. "Make the hero say we are open Sundays" works.

How a request runs#

Four steps, and you control the last one.

1. You type the change.
2. The builder drafts it.
3. It shows you the result staged, on your real site.
4. Nothing reaches the public site until you publish it.

Writing a request that lands#

The same rules that produced a good first draft apply here.

• Name the place - "on the home page", "in the footer", "on the contact page".
• Name the thing - "the headline", "the second paragraph", "the phone number".
• Say the outcome, not the mechanism. "Make it obvious we do emergencies" beats "add a red badge".
• One change per request. Three at once is three things to check and one thing to revert.

What it can change without help#

The everyday list.

• Any word on any page.
• Any image, including swapping one for your own.
• Contact details, hours and service areas.
• Sections - adding, removing or reordering them.

If the draft is wrong#

Nothing has happened yet, so nothing has to be undone.

• Say what is wrong in the next message and it redrafts.
• Discard the staged change and the live site never saw it.
• Ask for it a different way. A request that names the outcome usually beats one that names the fix.

What it costs#

Most requests cost nothing at all.

• Text and photo edits are free and unlimited, however many times you do them.
• A structural change draws on your allowance only when you publish it.
• The full split is on edits that never cost a credit.